The above utility has a funny call-waiting system. It has a pre-recorded message about bill balances and payment plans, and then, suddenly, the line goes dead silent, and you assume that you are being transferred to a real person, but no, it is simply cutting to another pre-recorded message that says that all lines are busy and thank you for waiting.
It's funny because it does this three or four times in the course of your call. So three or four times I think that I am going to get helped, but then, three or four times, I just get another pre-recorded message.
I suspect that if you added a little fire and brimstone, this would be a lot like the lake of fire.
3 hours ago