Customer: I need you to change the addresses of where our company receives its invoices.
Me: That will be no problem. What customer is this for?
Customer: Asinine Industries.*
Me: Asinine Industries? (Checks database) Oh, actually it doesn't look like we serve that customer any more.
Me: Yeah, I'm pretty sure you guys went to a different service provider.
Customer: (Silence, until) Can you change them anyways?
Customer: Can you change the addresses anyways?
Me: (Brief pause) Sure. I'll get right on that.
*Name changed to protect my behind.
3 hours ago